Our commitment to our customers and to the planet
Our Values
Our commitment to our customers
At Easy by T, we believe in a telecom model that puts people and social impact at its core. As a Social and Solidarity Economy enterprise, we are committed to providing ethical, accessible, and environmentally friendly services — where quality and proximity are never a luxury.
🤝 Local, Human-Centered Service at No Extra Cost
We bring you the best of digital technology at a fair price, with accessible, human customer service included in all our plans at no additional charge.
💰 Fair and Transparent Pricing
Our plans are designed without jargon or hidden fees. We guarantee clear, straightforward billing so you can make your choices with confidence.
📞 Committed Customer Support
Technical issue? A question? Our phone-based customer service is here to support you every step of the way — always free of charge.
🏡 The Return of Local Support
By choosing our mobile plans, you’re helping to build a network of local support (small businesses, nearby services…) that strengthens social bonds and promotes the local economy.
🔒 A Secure Network for Greater Peace of Mind
Your security is our priority: in case of an issue with your line, we guarantee a fast and hassle-free SIM card replacement.
✅ Solidarity-Based Phone Support
Responsive and accessible support that listens to your needs, always included in your plan and never with hidden fees.
♻️ Ethical, Guaranteed Refurbished Phones
We offer top-quality refurbished phones with a 24-month warranty — a smart, economical, and sustainable alternative.
📊 A Flexible, Smart Plan You Control
Only pay for what you use! Thanks to our smart, automatically adjustable mobile plan, no more bad surprises at the end of the month.
🏪 A Network of Supportive Local Shops
We’re building a network of local “support hubs” to help you better use your smartphone and everyday apps.
🌍 Sustainable, Low-Carbon Telecom
Easy by T is an alternative mobile operator committed to ecology and reducing the telecom sector’s carbon footprint. Through infrastructure sharing, we lower environmental impact while maintaining service quality.
🌱 Driving Change for a Sustainable Future
Our ambition is to redefine mobile communications by combining human connection with environmental responsibility. We aim to lead the way toward a more ethical, sustainable digital world.
🌿 A Concrete and Committed CSR Approach
Because ethical telecom must meet the expectations of both citizens and businesses, we develop responsible, sustainable mobile services aligned with the principles of Corporate Social Responsibility (CSR).