Our commitment to our customers and to the planet
Our Values
Our commitment to our customers
Providing you with the best of digitalization at a fair price, with customer service close to you and no additional costs.
Fair prices
Offers without jargon, where price transparency and clear terms allow you to choose with peace of mind.
An optimized customer relationship
A customer service that listens to you and is reachable by phone to help resolve your issues, with no additional fees.
The return of proximity
By subscribing to our plans, you help us rebuild a local network (merchants, personal services, etc.) to provide you with even more network ambassadors.
The security of your network
A secure telephone network means having the ability to change your SIM card when there’s an issue with your provider’s line.
Committing is good, proving it is better!
Telephone support
Provide telephone support that assists our customers without additional charges.
Refurbished phones
The best refurbished phones, guaranteed for 24 months. Because it’s good for the planet and better for your wallet.
Automatically adjustable plan
Ensure control of your bill by paying only for what you use. No more unexpected charges.
Support for local businesses.
Create a network of “assistance relay” merchants to help our customers better use their smartphones and apps.
Our commitment to the planet
Telcofactory is a visionary alternative mobile operator that has placed ecology and the fight against climate change at the heart of its value proposition.
Easy by T offers individuals and businesses a low-carbon alternative through infrastructure sharing in a sector known for its environmental impact.
Our primary goal is to redefine how the world communicates while preserving human relationships and simultaneously protecting our planet.
We want to be a force for environmental change. We aim to lead the way towards a more environmentally friendly future.
These strategic choices allow us to meet the growing demand from the public and professionals for ethical, sustainable, and environmentally friendly mobile services through a CSR commitment.